鹦财记账VoiceExpense
说一句话就能记账的多币种记账 App,多平台可用。下面是常见问题;没找到答案就直接写信给我们。 A voice-first, multi-currency expense tracker, available on multiple platforms. Common questions are answered below — if yours isn’t here, just email us.
- 联系邮箱Email
- contact@xuanqiantech.com
- 回复时间Response time
- 工作日 2 个工作日内Within 2 business days
- 写信时请附上Please include
- 机型、系统版本、App 版本Device, OS version, app version
常见问题Frequently asked
怎么用语音记一笔账?How do I record an entry by voice?
在记账页按住麦克风说话,松手后 App 会把这句话解析成一笔或多笔记录,金额与分类自动填好,确认无误点保存即可。
一句话可以记多笔。例如说「早上咖啡 18,中午跟同事吃火锅人均 128,晚上打车回家 36」,会拆成三笔并各自归类。
On the record screen, hold the microphone button and speak. When you release it, the app turns what you said into one or more entries with the amount and category already filled in. Review and save.
One sentence can become several entries. Saying “coffee was 4.50 this morning, team lunch was 18.20, and a taxi home was 22” produces three separate entries, each categorized.
「本地解析」和「AI 云解析」有什么区别?Local parsing vs. AI cloud parsing — what’s the difference?
本地解析完全在你的手机上完成,不联网,速度快,适合日常简单的句子。
AI 云解析会把这一次识别出的文字上传,交由云端模型理解,更擅长长句、多笔和口语化的说法。你可以在记账页自行选择用哪一种,每次记账都可以切换。
AI 云解析默认关闭:首次使用前,App 会单独说明发送的内容和接收方并征求你的同意,同意后才会开启。开启后,记账页选中云端、且你有云解析次数时,这一次识别出的文字(连同你的自定义分类、语言设置和设备本地时间)会经我们的服务器发送给第三方大模型服务处理,录音不会发送;文字即用即弃、不写入业务数据库。不想上传时,可以在记账页改选本地解析,或在「设置 → AI 智能解析」里关闭「云端 AI 解析」,关闭后只使用本地解析。详见隐私政策。
Local parsing runs entirely on your device, works offline, and is fast enough for everyday sentences.
AI cloud parsing sends the recognized text to a cloud model, which handles long, multi-entry and colloquial sentences better. You choose which one to use on the record screen, and you can switch on any entry.
AI cloud parsing is off by default: before first use, the app shows what is sent and who receives it and asks for your consent, and it is turned on only if you agree. Once it is on, when Cloud is selected on the record screen and you have cloud credits, the recognized text (with your custom categories, language setting and local time) is sent through our server to a third-party AI model service for processing. Recordings are never sent, and the text is processed and discarded, never written to our database. If you’d rather not send it, pick Local parsing on the record screen, or turn off “Cloud AI Parsing” in Settings → AI Smart Parsing; only Local Parsing is then used. See the privacy policy for details.
解析次数是怎么算的?How are parsing credits counted?
手动记账永远不限次数。解析次数只在你使用语音解析时消耗:
Manual entry is always unlimited. Credits are consumed only when you use voice parsing:
| 档位 | 本地解析 | AI 云解析 |
|---|---|---|
| Plan | Local parsing | AI cloud parsing |
| 未登录 | 20 次体验 | — |
| 免费(已注册) | 注册赠 500 次,每日首次签到 +5 | — |
| 基础版(一次性购买) | 不限次 | 购买即含 50 次 |
| 高级版(订阅) | 不限次 | 每天 30 次 |
| Not signed in | 20 trial runs | — |
| Free (signed in) | 500 on sign-up, +5 per daily check-in | — |
| Basic (one-time) | Unlimited | 50 included with purchase |
| Premium (subscription) | Unlimited | 30 per day |
档位权益以 App 内购买页显示为准。
The purchase screen inside the app is the authoritative list of what each plan includes.
在国外消费,外币怎么记?How do I record spending in a foreign currency?
直接说出币种就行,例如「在巴黎喝咖啡花了 4.5 欧元」。App 识别到与账本不同的币种时会先提示,由你点一下确认是否按这个币种记录——不会自动替你改。
每笔外币都会同时保留原币金额、当时的汇率和折算后的账本币种金额,事后查账不会失真。多个账本可以各用各的币种。
Just say the currency, for example “dinner in Paris was 45 euros”. When the app detects a currency different from the ledger’s, it shows a hint and waits for you to tap — it never switches currency on its own.
Every foreign-currency entry keeps the original amount, the exchange rate used at the time, and the converted amount in the ledger currency. Different ledgers can use different currencies.
我的数据存在哪里?换手机怎么办?Where is my data stored? What if I change phones?
账目数据默认存在你自己设备的本地数据库里。
换设备有两种办法:一是用基础版起支持的备份文件导出与导入,把文件传到新设备再导入;二是高级版的云备份(需要逐个账本手动开启),在新设备登录同一账号后恢复。
请注意:云备份是备份,不是实时同步——两台设备不会自动保持一致。
Your entries live in a local database on your own device by default.
To move to a new phone you have two options: export and import a backup file (available from the Basic plan up), or cloud backup on the Premium plan, which you enable per ledger and restore after signing in on the new device.
Please note that cloud backup is a backup, not live sync — two devices are not kept in step automatically.
怎么取消订阅?可以退款吗?How do I cancel my subscription? Can I get a refund?
高级版是自动续期订阅,每个周期自动续费,直至你取消。
- App Store:会在当前周期结束前 24 小时内扣费;可在 iPhone 的「设置 › Apple 账户 › 订阅」中管理或取消。
- 其他平台:请在购买时使用的应用商店中管理或取消。
取消后当前周期仍可继续使用,到期不再续费。退款由购买时使用的应用商店受理,不经过我们(App Store 的购买可在 reportaproblem.apple.com 申请);基础版是一次性购买,同样向商店申请。
Premium is an auto-renewing subscription that renews each period until you cancel.
- App Store: you are charged within 24 hours before the end of the current period; to manage or cancel, on your iPhone go to Settings › Apple Account › Subscriptions.
- Other platforms: manage or cancel in the app store you purchased from.
After cancelling you keep access until the period ends. Refunds are handled by the app store you purchased from, not by us (for App Store purchases, request one at reportaproblem.apple.com); the same applies to the one-time Basic purchase.
怎么删除账号?How do I delete my account?
App 内「我的 › 账号与安全」里可以直接注销,也可以通过删除账号页提交申请。
删除账号会清除账号相关的云端数据;存在设备本地的账目不会因此消失,需要你自行在设备上删除或卸载 App。有未到期的订阅请先取消,删除账号不会自动退款。
You can delete your account inside the app under Me › Account & Security, or submit a request on the account deletion page.
Deleting your account removes the cloud data tied to it. Entries stored locally on your device are not affected — remove them on the device or uninstall the app. If you have an active subscription, cancel it first; deleting an account does not trigger a refund.
语音识别不准,或者一直提示「没识别出来」Speech isn’t recognized accurately, or I keep seeing “couldn’t recognize that”
- 先确认 App 已获得麦克风权限,并且说话时环境不太嘈杂。
- 句子里要有明确的金额。「今天去了趟超市」没有数字,解析不出记录。
- 口语缩略说法(例如只说「一百块」的各种地方叫法)有时认不出来,换成完整说法再试一次。
- 复杂的长句建议切到 AI 云解析。
- 识别出来的文字在确认前可以手动改,改完再保存。
- Check that the app has microphone permission and that it isn’t too noisy around you.
- The sentence needs a clear amount. “I went to the supermarket today” has no number, so there is nothing to record.
- Very colloquial ways of saying a sum are sometimes missed — try the full wording instead.
- For long, complex sentences, switch to AI cloud parsing.
- You can always edit the recognized text before saving.
支持哪些平台和语言?Which platforms and languages are supported?
鹦财记账在多个平台提供。界面支持 35 种语言,会跟随系统语言,也可以在 App 内单独设置。
语音识别本身由系统的语音服务或 App 内置的离线模型完成,实际可用的语种取决于你的设备。
VoiceExpense is available on multiple platforms. The interface is available in 35 languages, follows your system language, and can also be set inside the app.
Speech recognition itself is handled by your system’s speech service or the app’s built-in offline model, so the languages actually available depend on your device.
条款与隐私Terms & privacy
鹦财记账由内蒙古玄乾科技有限责任公司开发与运营。本页内容如与 App 内显示不一致,以 App 内为准。 VoiceExpense is developed and operated by Inner Mongolia Xuanqian Technology Co., Ltd. Where this page differs from what the app shows, the app prevails.