Welcome to VoiceExpense!
When you tap “Agree” after reading this Agreement and the VoiceExpense Privacy Policy on the first-launch screen, this Agreement is formed between you and the Company and becomes binding on both parties. Tapping “Agree” is how you accept this Agreement; merely downloading or installing the software or browsing this Agreement does not constitute acceptance. If you tap “Disagree” or do not accept any part of this Agreement, please do not use VoiceExpense or the related services (you may still browse this Agreement and the Privacy Policy before exiting); if you have already created an account, you may delete it under Section 4. If you have any questions about this Agreement, you may contact us via the details at the end.
If you are a minor under 18, please read this Agreement accompanied by your guardian and use VoiceExpense and the related services only after your guardian has consented to all its terms.
Table of Contents
- 1. Definitions
- 2. Scope and Amendment of This Agreement
- 3. Description of Services
- 4. Account Terms
- 5. Membership and Auto-Renewal
- 6. User Conduct
- 7. Handling of Breaches
- 8. Intellectual Property and Data Ownership
- 9. Disclaimers and Limitation of Liability (Please Read Carefully)
- 10. Changes, Suspension and Termination of Services
- 11. Personal Information Protection
- 12. Terms for Minors
- 13. Force Majeure
- 14. Notices and Delivery
- 15. Governing Law and Dispute Resolution
- 16. Miscellaneous
1. Definitions
1.1 VoiceExpense / the Software / the App: the voice-driven bookkeeping software developed and operated by the Company, named “鹦财记账” in Chinese and “鸚財記帳” in Traditional Chinese, including its iOS, Android and HarmonyOS editions and any other versions, updates and upgrades the Company subsequently develops.
1.2 the Services: the features and services the Company provides to you through the Software, including the basic bookkeeping services (voice bookkeeping, manual bookkeeping, category management, statistics and charts, budget management, etc.) and value-added services (see Section 3).
1.3 Bookkeeping Data: the following bookkeeping-related data you enter or generate while using the Services: transaction type, amount, item name, category, record date, speech-recognition transcript, currency, ledger information, custom categories and budget settings. If later versions of the Software add other bookkeeping data types, the Company will update this definition with the release and notify you under Section 2.
1.4 Account: the user account you create in the Software via third-party authorized sign-in (such as an Apple ID, and in future possibly Google or Huawei accounts), used for services requiring identification such as cloud AI parsing and membership entitlements.
1.5 VIP Membership / Value-Added Services: collectively, the additional features and entitlements the Company provides beyond the basic bookkeeping services to paying users or users meeting specific conditions.
1.6 Cloud AI Parsing: the service whereby, while you are signed in and hold the relevant credits, each time you use voice bookkeeping the Software automatically sends the recognized text and the related information listed in Section 8.3 (excluding audio recordings) to the Company's server, which calls a third-party artificial-intelligence large language model to perform semantic parsing and generate record suggestions. The name of the large-model provider and its processing rules are detailed in the third-party list of the VoiceExpense Privacy Policy.
1.7 Third-Party Channels: app distribution and in-app purchase payment channels such as the Apple App Store, Google Play and Huawei AppGallery.
1.8 this Agreement: the body of this Agreement, the VoiceExpense Privacy Policy, and the rules, specifications, announcements and explanations the Company publishes regarding the Services (the “Related Rules”). Publication and amendment of Related Rules follow the notice procedures in Section 2; where Related Rules conflict with the body of this Agreement, the body prevails, except where a specific rule expressly provides otherwise for its specific subject matter and has been prominently brought to your attention under Section 2.
2. Scope and Amendment of This Agreement
2.1 This Agreement is concluded between you and the Company. The place of conclusion is the Company's domicile: Wuyuan County, Bayannur, Inner Mongolia Autonomous Region, the People's Republic of China.
2.2 The Company may amend this Agreement and the Related Rules in response to changes in laws and regulations, regulatory requirements, product and service iteration, or operational needs.
2.3 After an amendment, the Company will inform you of the changes via in-app announcement, pop-up, push notification, update notice or other reasonable and prominent means. For material changes (substantive changes to exemption clauses, fees and auto-renewal rules, dispute-resolution clauses, or personal-information processing rules), the Company will alert you in a more prominent manner such as a pop-up and obtain your consent anew.
2.4 Amended terms will be published at least seven (7) days in advance in the manner described in Section 2.3 and take effect on the stated effective date, with the version number and date updated accordingly. Except for material changes requiring renewed consent under Section 2.3, your continued use of the Services after the amended Agreement takes effect constitutes your having read, understood and accepted it. If you do not accept the amended terms, you may stop using the Services and may delete your account under Section 4; stopping use does not affect rights you lawfully enjoyed beforehand.
2.5 Where this Agreement is inconsistent with the VoiceExpense Privacy Policy on matters of personal-information processing, the Privacy Policy prevails.
3. Description of Services
3.1 Basic Bookkeeping Services (Free)
(1) The Software's basic bookkeeping features are provided free of charge, including: voice bookkeeping (speech recognition performed by your device's system speech service or the Software's built-in offline recognition model, combined with local rule-based parsing), manual bookkeeping, viewing and editing records, category management, statistics and charts, budget management, and daily reminders.
(2) The basic bookkeeping features require no account, and Bookkeeping Data is stored locally on your device by default. If you do not grant microphone permission, you can still use manual bookkeeping and other basic features normally.
(3) To safeguard your statutory rights of access and copy over personal information, the Software provides all users (including non-VIP users) a free CSV export of your record details (containing fields such as date, type, item, category and amount), as the baseline channel — pursuant to Article 45 of the Personal Information Protection Law — for retrieving and copying your own bookkeeping data. Full JSON backup, Excel report export and bulk import are VIP-exclusive value-added features (see Section 3.2).
3.2 Value-Added Services
(1) Value-added services include, without limitation: VIP membership subscription, cloud AI parsing credits, multiple ledgers, premium export formats and bulk import (e.g., full JSON backup export, Excel report export, backup-file bulk import), exclusive themes, ad removal, and services that may launch in future such as cloud backup. The specific content and scope of entitlements are as actually presented in the Software.
(2) Some value-added services (such as VIP cloud backup and cross-platform entitlement sharing) are planned and not yet live; their launch time and form are subject to the Company's announcements and actual in-app availability, and the related terms apply to you from the date such services actually launch. When they launch, the Company will update the relevant terms and notify you under the procedure in Section 2.
(3) The Company may adjust the specific content, composition and usage rules of value-added services as its business develops (including adding, changing or retiring certain entitlements). Before an adjustment with substantive impact on user entitlements, the Company will notify you in advance via in-app announcement or push notification. Such adjustments shall not substantively diminish the core entitlements you enjoy within a current paid subscription period (see Section 5.5 for the scope of core entitlements).
3.3 Free Credits and Promotional Activities
(1) Free trial credits for cloud AI parsing and daily check-in rewards offered to non-VIP users are time-limited, discretionary promotional activities of the Company, not a permanent commitment. The Company may adjust the quantity, acquisition method and validity of such credits or terminate the activities based on operations, with notice via in-app announcement or similar means.
(2) The foregoing free credits, check-in rewards and VIP cloud-parsing allowances are virtual entitlements for your personal use within the Services only; they cannot be redeemed for cash, transferred, traded, exchanged or pledged. Except as otherwise required by law, consumed credits are not refunded or compensated.
(3) Adjustment or termination of promotional activities does not affect the normal use of credits you obtained under the activity rules before the adjustment takes effect and that remain valid; where already-issued credits must be zeroed out, the Company will give reasonable advance notice and a reasonable consumption period or equivalent compensation.
(4) Features relying on the account system and the Company's servers — cloud AI parsing credits, daily check-in, etc. — apply to you from the date they actually launch in the Software; before launch, voice bookkeeping is parsed by local rules.
3.4 Technical Dependencies
(1) Speech recognition is performed by your device's system speech service or the Software's built-in offline model. When you use a system speech service, your audio may be processed by that provider (such as Apple, Google or your device maker) under its terms of service and privacy policy (including possible transmission to its servers); audio is never uploaded to the Company's servers. Cloud AI parsing depends on the Company's servers and a third-party large-model service; membership subscriptions depend on Third-Party Channels. The availability of those third-party services is subject to their providers' terms and operating status.
(2) When cloud AI parsing is unavailable (including network failure, exhausted credits or server maintenance), the Software automatically falls back to local rule-based parsing, and basic bookkeeping is unaffected.
3.5 Advertising
(1) You understand and agree that the Company may display commercial advertisements or promotional information in the free services in forms such as splash screens and banners, and may adjust their form, placement and frequency subject to lawful notice; VIP members may have the corresponding ads removed per the membership benefit description.
(2) If the Software integrates third-party advertising services (such as an ad SDK), the Company will list them item by item in the third-party list of the VoiceExpense Privacy Policy and, as required by law, provide an independent opt-out for personalized advertising; the Software's advertising is not targeted at children.
(3) Third-party advertisements or promotions are provided by the respective advertisers, who are responsible for their truthfulness and legality. Any transaction or interaction you enter into with an advertiser based on such information is between you and the advertiser; to the extent permitted by law, the Company bears no liability for such third-party ad content and related transactions, except where the Company failed to perform review obligations required by law.
3.6 Software Updates and Versions
(1) To improve user experience or ensure security, the Company may update the Software from time to time (including feature adjustments, version upgrades, and ending maintenance and support for old versions), and may deliver new versions via system prompts or app-store updates.
(2) After a new version is released, some or all features of old versions may stop working properly. The Company does not warrant the continued availability or security of old versions; please update promptly. Risks such as feature unavailability arising from your refusal to update are borne by you, except where caused by the Company's intent or gross negligence.
(3) The Company does not warrant that the Software is fully compatible with your particular device or operating-system version.
4. Account Terms
4.1 Registration and sign-in. You may create and sign in to an Account via third-party authorized sign-in supported by the Company (such as Apple ID; Google and Huawei sign-in once live). When signing in via a third-party account, you warrant that it is lawfully held by you and that you comply with that third party's agreements. Account registration, sign-in and related cloud services apply to you from the date they actually launch in the Software.
4.2 Account ownership. Ownership of VoiceExpense accounts belongs to the Company. Upon completing sign-in you obtain only a right to use the Account, personal to you alone. You may not gift, lend, rent, transfer or sell the Account or otherwise permit others to use it. If the Company finds, or has reasonable grounds to believe, that the user of an Account is not its original registrant, the Company may suspend or terminate services to that Account after notifying you.
4.3 One person, one account. You undertake to create an Account solely for your own normal use of the Services, not to maliciously register multiple accounts, and not to repeatedly obtain free trial credits or other promotional entitlements by deleting and re-registering, tampering with device information, or similar means.
4.4 Account security. You must safeguard the third-party credentials and devices you use to sign in. Consequences of your Account being used by others due to causes attributable to you (including, without limitation, credential leakage, lending your device, or falling victim to phishing) are borne by you, except where caused by the Company's intent or gross negligence. If you discover unauthorized use or other anomalies, notify us immediately via the contact details at the end of this Agreement.
4.5 Account deletion. You may apply to delete your Account at any time via Me → Account Info → Delete Account in the Software. After deletion, your account data is deleted or anonymized as provided in the VoiceExpense Privacy Policy. Please note: (1) deletion removes your remaining cloud-parsing credits, check-in records, etc., irrecoverably, and free trial credits are not re-issued upon re-registration; a valid VIP subscription purchased via a Third-Party Channel can be re-verified after signing in again using that channel's “Restore Purchases” and continues for the remaining term. (2) Deletion does not remove the Bookkeeping Data stored locally on your device. (3) Paid subscription fees are not refunded upon deletion (except as otherwise required by law or the channel's policy). (4) Deleting the Account does not automatically cancel your auto-renewing subscription — if you do not wish to keep being charged, be sure to cancel first via the paths in Section 5.3.
4.6 The Company's remedies. If you violate this Agreement, the Related Rules or the law, the Company may, based on this Agreement and reasonable evidence and commensurate with the nature and severity of the violation, take one or more measures including warning, restricting some or all Account features, suspending services, freezing or banning the Account, and barring re-registration, and may deduct, freeze or decline to refund credits or entitlements directly related to and obtained through the violation (except as otherwise required by law); treatment of membership entitlements you paid for and did not obtain through violation is governed by Section 7.1. When taking such measures the Company will inform you of the reasons via in-app notice or similar means; you may appeal via the contact details at the end, and the Company will review and respond promptly.
4.7 Inactive accounts. If your Account has not been signed in to for twelve (12) consecutive months and has no active subscription, the Company may — after thirty (30) days' prior notice via app push, announcement or other reasonable means — reclaim or delete the Account and clear its cloud data, to optimize server resources. The Company bears no liability for the resulting loss of virtual entitlements under the Account, except as otherwise required by law.
5. Membership and Auto-Renewal
5.1 Subscription and billing party. VIP membership is an auto-renewing subscription offered in monthly, quarterly and yearly tiers; names, prices and periods are as shown on the purchase page and by the Third-Party Channel. Subscription fees are collected and managed by the Third-Party Channel you use (Apple App Store, Google Play or Huawei AppGallery, etc.); the Company does not directly collect or store your bank-card or other payment-account information.
5.2 Auto-renewal notice. By subscribing to VIP membership you opt in to auto-renewal: your subscription is automatically charged by the channel before each period expires (under channel rules, usually within 24 hours before expiry) and extended by one period, unless you cancel at least 24 hours before the current period ends via the paths in Section 5.3. Five (5) days before each auto-renewal charge date, the Company will remind you prominently via in-app notice and/or push notification (push reminders require that you have allowed the Software's notification permission; the relevant channel may also send its own renewal reminders under its platform rules). You may also check your subscription status and expiry date on the “Me” page at any time.
5.3 How to cancel. You may cancel auto-renewal at any time free of charge:
- iOS: open Settings — tap your Apple account — Subscriptions — select “VoiceExpense” — Cancel Subscription;
- Google Play (once live): open the Play Store — tap your profile icon — Payments & subscriptions — Subscriptions — select “VoiceExpense” — cancel;
- Huawei AppGallery (once live): open AppGallery or the Huawei ID center — Payment & billing — Auto-renewal/deduction services — select “VoiceExpense” — cancel.
After cancelling, you retain membership benefits for the remainder of the paid current period, and no further charges occur from the next period.
5.4 Refunds. Collection and refunds of subscription fees are handled by the respective Third-Party Channel under its rules. To request a refund, apply to the channel under its rules (e.g., Apple users may apply via Apple's official channel reportaproblem.apple.com); the Company cannot directly refund amounts collected via a channel but will provide necessary assistance for your refund request under the channel's rules. Refund rights conferred on you by law are unaffected by this clause.
5.5 Dynamic entitlements and core entitlements. Specific VIP entitlements (including, without limitation, daily cloud AI parsing counts, number of ledgers, and export-format range) are dynamic operational configurations; the Company may adjust them for reasonable causes such as business development, cost changes or legal requirements, with prominent advance notice via in-app announcement before the adjustment takes effect. Adjustments shall not substantively diminish your core entitlements within a paid current subscription period. “Core entitlements” means: (1) a daily cloud AI parsing count in the current paid period no lower than what the membership page stated when you purchased; (2) continued use of ledgers you created and normal access to their data; (3) ad removal. If you disagree with an adjustment, you may cancel renewal under Section 5.3.
5.6 Personal entitlements. VIP entitlements are for your own Account only and may not be transferred, lent, sold or redeemed for cash. The Company may refuse to recognize membership entitlements obtained through channels it does not endorse (including proxy top-ups, cheats or exploiting system vulnerabilities) and handle them under Section 4.6.
5.7 Specific rules on term calculation, restoring purchases and cross-device use are as described on the membership page and under the respective channel's rules. After changing devices you may restore a valid subscription via the channel's “Restore Purchases”.
6. User Conduct
6.1 You undertake to use the Services lawfully and reasonably, and not to:
- use the Services to create, copy, publish, disseminate or store information that violates laws and regulations, including, without limitation, information that opposes the basic principles established by the Constitution; endangers national security, divulges state secrets, subverts state power or undermines national unity; harms national honor and interests; incites ethnic hatred or discrimination or undermines ethnic unity; undermines state religious policy or promotes cults and feudal superstition; spreads rumors, disturbs social order or undermines social stability; disseminates obscenity, pornography, gambling, violence, homicide, terror or abets crime; insults or defames others or infringes their lawful rights and interests; or contains other content prohibited by laws and administrative regulations (including entering such information in voice input, record names, category names, ledger names or any other input field);
- reverse engineer, disassemble, decompile or crack the Software, or otherwise attempt to obtain its source code, built-in models, algorithms or data;
- remove, obscure or alter any copyright, trademark or other rights notices in the Software;
- without the Company's written permission, access or call the Services or their interfaces via any bot, crawler, script, emulator or other automated means, or impose unreasonable load on the Company's servers;
- use technical means to bypass or interfere with credit controls, rate limits, membership verification, anti-abuse or similar mechanisms, including, without limitation, tampering with device identifiers, forging subscription receipts, or maliciously farming free credits or check-in rewards;
- use the Services or any part thereof for commercial resale, rental or lending, or to provide services to third parties;
- disseminate content containing viruses, trojans or malicious code, or engage in any activity endangering cybersecurity, intruding into others' networks, interfering with their normal functioning or stealing network data;
- publish information in the name of the Company or a third party without authority, or commit any act infringing the lawful rights and interests of the Company or third parties;
- engage in any other conduct violating laws and regulations, public order and good morals, or this Agreement.
6.2 You understand and agree that you are responsible for all activity conducted through your Account and devices in using the Services.
7. Handling of Breaches
7.1 If the Company discovers, or receives reports or complaints, that you have violated this Agreement or the Related Rules, it may make a determination based on this Agreement and reasonable evidence and, commensurate with the nature and severity of the violation, take one or more of the following measures: (1) warning; (2) restricting or suspending some or all Services to you (including deducting or freezing credits or entitlements directly related to and obtained through the violation); (3) freezing or banning the Account; (4) barring re-registration; (5) reporting to competent authorities in accordance with law; (6) pursuing your legal liability in accordance with law. For membership entitlements you paid for and did not obtain through violation, the Company will refund the corresponding fees pro rata for the remaining period or provide reasonable compensation — except where your serious violation of law or this Agreement led to a permanent ban (amounts paid via Third-Party Channels are subject to the channel's refund mechanism; the Company will provide necessary assistance).
7.2 If your violation of this Agreement or the Related Rules causes the Company or its affiliates to face any third-party claim, penalty by a competent authority or other loss (including reasonable attorneys' fees, notarization fees and litigation costs), you shall resolve the matter and indemnify the Company or its affiliates for all resulting losses.
7.3 When taking measures under this Section, the Company will inform you via in-app notice or other reasonable means. If you disagree, you may appeal via the contact details at the end; the Company will act after verification, and may maintain the measures during the appeal.
8. Intellectual Property and Data Ownership
8.1 The Company's intellectual property. All intellectual-property rights and related interests in the entire content of the Software and the Services (including, without limitation, software programs, code, interface designs, icons, graphics, chart styles, text, names and marks such as “鹦财记账” and “VoiceExpense”, and built-in parsing rules and model configurations) belong to the Company or are lawfully licensed to it. Without the Company's written permission you may not use, copy, modify, disseminate or distribute such content in any way, except for fair use permitted by law. Your use of the Software transfers no intellectual property to you.
8.2 Your Bookkeeping Data belongs to you. The Bookkeeping Data you enter or generate while using the Services (including speech transcripts) belongs to you. The Company will not use your Bookkeeping Data for purposes beyond those stated in this Agreement and the VoiceExpense Privacy Policy, nor use it to build commercial advertising profiles unrelated to the bookkeeping service.
8.3 Limited processing license. As necessary to provide the Services, you grant the Company a non-exclusive data-processing license, for the service term and limited to providing and improving the Services, whose scope is limited to:
- storing, reading, displaying and computing statistics over your Bookkeeping Data locally on your device;
- while you are signed in and hold cloud-parsing credits, each time you use voice bookkeeping the Software automatically transmits to the Company's server the recognized text, your voice-language setting, the device's local date and time, and your custom-category information (including category codes, names, types and keywords), together with the login credential for identity and credit verification (plus the subscription receipt for VIP users); of these, the recognized text, voice-language setting, local date and time and custom-category information are relayed by the Company's server to the third-party large-model provider for parsing. When credits are exhausted, you are signed out, or the network is unavailable, the Software automatically switches to local parsing and no such transmission occurs. The name of the large-model provider and its processing rules are detailed in the third-party list of the VoiceExpense Privacy Policy;
- when you actively enable cloud backup or cloud sync or use export features (applicable once such features launch), processing the corresponding data per your instructions.
Beyond the foregoing scope and except as otherwise provided by law, the Company will not otherwise use Bookkeeping Data that can identify you, and this license includes no blanket sublicensing of any kind. The license terminates to the corresponding extent when you delete the relevant data or your Account. To improve product and service quality, the Company may anonymize Bookkeeping Data; data that after anonymization cannot identify a specific individual and cannot be restored is not your personal information, and the Company may use it for statistical analysis, optimization of algorithms and parsing rules, and product improvement.
8.4 You warrant that the content you enter while using the Services does not infringe any third party's lawful rights and interests.
8.5 User feedback. Any comments, suggestions or feedback you voluntarily submit regarding the Software and the Services are deemed your consent for the Company to use them, free of charge and without further notice, to the extent needed to develop and improve its products and services; you warrant that you are entitled to grant this authorization.
9. Disclaimers and Limitation of Liability (Please Read Carefully)
9.1 Speech-recognition and AI-parsing disclaimer. Speech recognition and AI semantic parsing are affected by accent, speaking speed, ambient noise, network conditions, language-model capability and other factors; results (including amount, category, date and income/expense type) may contain errors or deviations and are for your reference only. You should verify and confirm each record before saving and may edit it manually at any time. The Company bears no liability for record errors caused by your failure to verify or correct, or for any consequences arising therefrom.
9.2 No professional advice. The statistics, charts, budget and balance features of the Software merely organize and present the data you entered and do not constitute financial, investment, tax, legal or other professional advice. Any decision you make based on such information, and its consequences, are your own responsibility.
9.3 Local-data risk. Your Bookkeeping Data is stored locally on your device by default. Except in the following cases, the Company's servers retain no transaction details of yours: (1) when you use cloud AI parsing — the temporary processing necessary to complete parsing, verify credits and troubleshoot, and logs whose retention is required by law; (2) when you actively enable cloud backup, cloud sync or similar features (applicable once live); (3) where retention is required by law. The Company bears no liability for loss or damage of Bookkeeping Data caused by loss or damage of your device, flashing or factory reset, uninstalling the Software, abnormal system upgrades, storage-media failure or similar causes. Please back up your data regularly using the export and backup features; export files are unencrypted local files whose safekeeping is your responsibility.
9.4 Cloud backup and sync disclaimer. Cloud backup and cloud sync (including sync based on third-party cloud services such as Apple iCloud, and the Company's planned cloud-backup service) are best-effort value-added services whose availability is subject to network conditions and the third-party cloud provider's service status and terms. The Company does not warrant that cloud backup is the sole or absolutely reliable archive of your Bookkeeping Data; you should still keep necessary local backups. To the extent permitted by law, the Company bears no liability for unrecoverable data caused by third-party cloud unavailability or rolling overwrite of backup files under set rules (e.g., only the latest few retained), except where caused by the Company's intent or gross negligence.
9.5 Service-interruption disclaimer. The Services may be affected by devices, networks, third-party services (including, without limitation, app stores, payment channels, system speech recognition, third-party large-model services and cloud providers), and system maintenance, upgrades, failures and force majeure. To the extent permitted by law, the Company bears no liability for interruptions, delays or abnormal data transmission caused by: (1) scheduled or emergency maintenance and upgrades (announced in advance where possible); (2) failures of telecom, power or other infrastructure; (3) unavailability, change or termination of the foregoing third-party services; (4) your device, network environment or improper operation; (5) force majeure; (6) cybersecurity incidents such as hacking or virus attacks occurring despite the Company having taken reasonable protective measures in accordance with law — except where caused by the Company's intent or gross negligence.
9.6 As-is provision. To the extent permitted by law, the Services are provided “as is” and “as available”. The Company makes no express or implied warranties regarding the Services, including, without limitation, no warranty of continuous availability, timeliness, security, accuracy or freedom from error, nor that they meet your particular needs — except as expressly agreed in this Agreement or otherwise provided by law.
9.7 Limitation of liability. To the maximum extent permitted by law: (1) the Company is not liable for any indirect loss, loss of anticipated profit, loss of business opportunity or loss of the commercial value of data; (2) the Company's aggregate liability to you under this Agreement shall not exceed the total subscription fees you actually paid for the Services in the twelve (12) months preceding the damage (including amounts paid via Third-Party Channels); (3) if you paid nothing, the Company bears compensation liability in accordance with law commensurate with its degree of fault and your actual direct loss.
9.8 Statutory exceptions. None of the foregoing disclaimers or limitations applies to: (1) damage caused to you by the Company's intent or gross negligence; (2) personal injury caused to you; (3) other cases where liability may not be excluded or limited under laws and regulations. Nor does this Section exclude your statutory consumer rights.
10. Changes, Suspension and Termination of Services
10.1 The Company may change service content and suspend or terminate certain features as its business develops. For changes with substantive impact on user entitlements, the Company will give advance notice via in-app announcement, push notification or similar means.
10.2 The Company may suspend or terminate all or part of the Services to you if: (1) you violate this Agreement and fail to remedy within a reasonable period; (2) required by laws, regulations or competent authorities; (3) a service-interruption event under Section 9.5 or a force-majeure event under Section 13 occurs and the Services cannot be restored within a reasonable period; (4) you delete your Account.
10.3 Cessation of operations. If the Company decides to cease operating all services of the Software, it will notify you at least thirty (30) days in advance via in-app announcement and other reasonable means, and ensure that for no fewer than thirty (30) days from the announcement you can retrieve your Bookkeeping Data via export and similar features; during that period, data export is unconditionally open to all users (including non-paying users). After that period, the Company no longer has an obligation to maintain a cloud retrieval channel (the Bookkeeping Data on your device is unaffected). After cessation, the Company will handle related personal information in accordance with the VoiceExpense Privacy Policy and applicable law.
10.4 After termination, the Company has no obligation to keep the cloud data in your Account (local data on your device is unaffected), except as otherwise required by law. If paying users cannot continue to use membership benefits for the remaining subscription period because of termination, the Company will refund the corresponding fees pro rata for the remaining period in accordance with law or provide reasonable compensation of equal value; amounts paid via Third-Party Channels are subject to the channel's refund mechanism, with the Company providing necessary assistance.
11. Personal Information Protection
11.1 The Company attaches great importance to protecting your personal information. The purposes, methods, scope and retention of processing, and how you exercise your rights, are detailed in the VoiceExpense Privacy Policy. Please read it carefully before using the Services.
11.2 The Company undertakes: the Company does not proactively capture your audio recordings and does not upload audio to its servers; your device's system speech-recognition service processes audio under the terms of the respective system provider (such as Apple, Google or your device maker). The Company's servers process your transaction details only within the scope stated in Section 9.3 and the VoiceExpense Privacy Policy.
12. Terms for Minors
12.1 The Software is intended primarily for adults and does not target minors.
12.2 If you are a minor under 18, you should read this Agreement and use the Services with the consent and under the guidance of your parents or other guardian; if you are a child under 14, do not register an account or use network-dependent cloud services yourself — such operations should be performed by your guardian or with their express consent.
12.3 Guardians should earnestly fulfill their duties, guiding minors in the proper use of the internet and the Services and preventing internet addiction or spending inappropriate to their age and judgment. If a guardian finds that a minor has used the Services or made payments without consent, please contact us promptly via the details at the end of this Agreement.
13. Force Majeure
13.1 Force majeure means objective circumstances that are unforeseeable, unavoidable and insurmountable, including, without limitation, natural disasters (floods, earthquakes, typhoons, epidemics, etc.), government actions, enactment or adjustment of laws, regulations or policies, war, strikes, riots, and large-scale telecom or power failures.
13.2 Where force majeure causes suspension or termination of the Services or loss to you, the Company will make reasonable efforts to mitigate the impact and, to the extent permitted by law, is exempt from the corresponding liability.
14. Notices and Delivery
14.1 Notices from the Company may be given via in-app announcement, pop-up, push notification, system message or other reasonable means. Ordinary notices are deemed delivered on the date of publication or sending; notices of material importance to you (including material amendments to this Agreement, measures against your Account, and cessation-of-operations announcements) are deemed delivered seven (7) days after publication or on the date you actually sign in and view them, whichever is earlier. Please pay timely attention to in-app announcements and notices.
14.2 Your notices to the Company should be delivered via the contact details at the end of this Agreement or other official channels the Company publishes.
15. Governing Law and Dispute Resolution
15.1 The formation, validity, interpretation, performance and dispute resolution of this Agreement are governed by the laws of the People's Republic of China (for the purposes of this Agreement, excluding the Hong Kong and Macao Special Administrative Regions and Taiwan). Where mandatory law of your jurisdiction affords you higher protection that cannot be excluded by agreement, or a different dispute-resolution arrangement, that law prevails.
15.2 Any dispute arising from this Agreement or the Services shall first be resolved through friendly negotiation between you and the Company; if unresolved within thirty (30) days from either party's written request for negotiation, either party may bring an action before the competent people's court at the defendant's domicile.
15.3 The invalidity of any provision, in whole or in part, does not affect the validity of the remaining provisions. Invalid provisions shall be reinterpreted and applied, without violating the law, in the manner closest to their original intent and the purpose of this Agreement.
16. Miscellaneous
16.1 Assignment. Without the Company's written consent you may not assign your rights and obligations under this Agreement to any third party. You understand and agree that where the Company needs to assign all or part of its rights and obligations under this Agreement to an affiliate or successor due to merger, division, restructuring or business adjustment, no further consent from you is required; the Company will inform you via in-app announcement or other reasonable means, and any transfer of personal information will follow the VoiceExpense Privacy Policy and applicable law.
16.2 Entire agreement. This Agreement constitutes the entire agreement between you and the Company regarding the Services and supersedes any prior oral or written understandings on the same subject.
16.3 No waiver. The Company's failure or delay in exercising any right under this Agreement is not a waiver of that right and does not affect its later exercise.
16.4 Language versions. This Agreement is made in Simplified Chinese. Any other language version of the Software or this Agreement is provided for convenience only; in case of any ambiguity or discrepancy between another language version and the Simplified Chinese version, the Simplified Chinese version shall prevail.
16.5 Relationship with channel terms. This Agreement is concluded solely between you and the Company; Third-Party Channels such as Apple, Google and Huawei are not parties to it and bear no maintenance or support obligations for the Software. When downloading the Software or making in-app purchases via a Third-Party Channel, you must also comply with that channel's terms (such as Apple's standard EULA and related terms of service); on matters of app distribution, payment and refunds, where this Agreement conflicts with the channel's terms, the channel's terms prevail.
16.6 Headings. Headings are for reading convenience only, carry no independent legal meaning, and are not a basis for interpreting the provisions.
16.7 Survival. Section 7 (Handling of Breaches), Section 8 (Intellectual Property and Data Ownership), Section 9 (Disclaimers and Limitation of Liability), Section 14 (Notices and Delivery), Section 15 (Governing Law and Dispute Resolution) and other provisions that by their nature should survive remain effective after this Agreement terminates or your Account is deleted.
16.8 Contact us. If you have any question about this Agreement or need to file a complaint or appeal, contact us as follows. We handle complaints and appeals as quickly as possible and generally respond with the outcome within fifteen (15) business days; general comments and suggestions are considered at our discretion and may not receive individual replies.
Operator: Inner Mongolia Xuanqian Technology Co., Ltd.
Registered address: Unit 25-6, Hongya New Town, Longxingchang Town, Wuyuan County, Bayannur, Inner Mongolia, China
Email: contact@xuanqiantech.com
Official website: xuanqiantech.com (ICP filing: 蒙ICP备2026005964号-1)